WebEx

Closed Captioning for WebEx Meetings

To create auto-generated captioning for your recorded WebEx meetings, please follow the steps below.

  1. Log into WebEx with your Net ID/Banner ID
  2. Select My WebEx from the Main Menu
    Screenshot of main page after logging into WebEx. The last item in the navigation menu My Webex is outlined with a red border
  3. Select Preferences from the left-hand menu
    Screenshot of left sidebar navigation in Webex with the Preferences option outlined with a red border
  4. To ensure captioning will be auto-generated, verify or select Create Recording Transcripts For All My MP4 Recordings
    Screenshot of the preferences on the My Webex page. The checkbox next to the option to Create recording transcripts for all my MP4 recordings option is checked.
  5. You are now able to record your WebEx Meeting and have WebEx generate captioning
  6. Return to your My WebEx dashboard and select My Recordings
    Screenshot of left sidebar navigation in Webex with the My Recordings option outlined with a red border
  7. Press the Play button corresponding to the meeting recording you wish to review.
    Screenshot of My Webex Recordings page. A table with each video's name, size, creation date, duration and format are shown along with a Play button outlined with a red border
  8. WebEx will open a new window/tab to play your recording
  9. Depending on the length of the recording, WebEx may need 5-10 minutes of processing time for every 1 minute of recording. You may see a similar message as below if captioning is still processing. The text in the message is "We are still preparing the transcript for your meeting. When it's available, it will appear here. Note: After your recording is ready, it may take up to approximately twice the duration of your meeting to prepare the transcript."
  10. Once processing is complete, you will see the text transcription of the spoken word in the recording meeting. To ensure accuracy for your viewers, click the Pencil icon to edit the text.
    Screenshot of video editor showing the produced caption to the right of the video player. After the caption text is a pencil icon, which acts as the edit button.
  11. Once your edits are complete, click the Save button
    Screenshot of video editor showing the produced caption to the right of the video player. After the caption text is a Cancel and Save button..